You will receive an email as soon as your parcel is entrusted to the courier. Normally, orders are shipped on the day of payment, but it may takes up to 3 days for orders containing products which must be assembled on the moment (Gorgets, Poletops, Cloth Insignias, Battle Shields, etc.). We strive for each order to be shipped as soon as possible.
Shipment timings change depending on the country of destination.
We try to offer cheap shipments worldwide. Here is a small cost prospect:
REST OF THE WORLD:
You will find the material used in the product description on its page. Below is a brief list of examples:
Just go to the login page and click on "Retrieve Access Data". The system will ask you to enter the e-mail address used during the registration in a special space. You will be promptly sent an email with the data to restore access.
If you want to make an order but encounter difficulties, you can still order what you want. Send us a request to our e-mail address with the details of the items you want to buy (code, article, quantity, preferred payment form, name and surname, delivery address, phone number). We will enter your order and give you an e-mail confirm.
Our company guarantees the quality and integrity of the items sent. If you receive a damaged* or defective* item, we will either replace it or refund you the total amount. It will be enough to return the goods and send us an email by providing:
1) Item code to be replaced
2) The order number issued at the time of purchase
3) The reason for the replacement
4) Your phone number
Expenses related to the new shipment of the replacement product are entirely to our company.
*Our products are sold already aged on purpose. So scratches, signs of use, stains or other signs of aging are NOT considered defects, and therefore will not be kept in consideration for refunds.
You can contact us by email or by calling our telephone number directly. We will answer you immediately and we will be able to meet your every need.
We guarantee discounts to sellers and continuous supply.
Of course, we are open to any kind of request, and we are sure we can satisfy your needs. If you are part of a group or association and want to create your own product, please contact us by email or phone.